Shipping & Delivery

We ship worldwide from our Shanghai warehouse, with tracked delivery to Europe and beyond. All orders are processed within 1–2 business days.

Delivery options & costs

• Europe — Standard — €9.95, free over €150. Delivery in 7–12 business days.
• Europe — Express — €19.95. Delivery in 4–7 business days.
• United Kingdom — €12.95. Delivery in 7–12 business days.
• United States & Canada — €14.95. Delivery in 8–14 business days.
• Rest of world — calculated at checkout. Delivery in 10–16 business days.

Order tracking

Once your order ships you will receive a confirmation email with a tracking link. You can follow your parcel from dispatch to delivery.

Duties & taxes

Orders are shipped from China. Depending on your country and order value, import duties or taxes (such as EU import VAT) may be charged on arrival and are the responsibility of the recipient. Any such charges are not included in the prices shown at checkout unless stated otherwise.

Delays

While we work with reliable carriers, occasional delays can occur during peak periods or due to customs. If your order has not arrived within the expected window, contact us at [email protected] and we'll help.

Questions

For anything delivery-related, our customer care team is happy to help — visit our Contact page.